A brief introduction
As some of you may have already noticed over the past few weeks, we’ve slowly been rolling out our new website in select countries. With this new website we have decided to part ways with the old school tiered pricing model (aka bulk discounts), and instead focus on subscriptions. We did this to help you get healthy with even less hassle. Because we’re still the good ol’ Jimmy Joy (and some of you probably even know us from before we were Jimmy Joy), we’re always trying to make it as easy and transparent as possible.
So what’s different, you ask? Bear with us, we’ll keep it short!
- No more bulk discounts at 10 or 30 bags (RIP ✝)
- Minimal price increase for one-time purchases
- 15% discount on all products eligible for subscription (Sorry, Limited!)
- €5,20 per bag of Plenny Shake starting at just 5 bags (€0,99 per 400kcal meal)
- €9,56 per 5 Twennybars (€1,91 per 387kcal meal)
- You are free to cancel your subscription at any given moment. More info
- Improved flavour selector
- Up to 5x faster page loading times
- Mobile experience vastly improved
The new website also brings a few shipping changes: we now offer free shipping on orders of €100 or more for the following countries:
- Czech Republic
- United Kingdom
There's still free shipping on orders of €50 or more for:
- the Netherlands
- United States*
*US customers will still be able to order through our old website for now. We are working on a US store with prices in $ and optimized checkout.
We are working really hard behind the scenes to make the transition as smooth as possible. Unfortunately we will not be able to transfer all of your customer data (order history) to the new website. This information will still remain available through the old store for now. Somewhere during next week you should receive an email asking you to confirm a new password for this store. You are of course free to create a new account on here already!
We’re also working on a new loyalty program which will enable us to reward current and future customers with extra discounts and swag, more news on that very soon.
If you have any other questions/remarks, please reach out to us at firstname.lastname@example.org